Nube Crossbody Bag
Description
A medium-sized, roomy oval bag with an adjustable, interchangeable crossbody strap to wear on the shoulder or across the body. Its silhouette and the volume of the opening at the closure evoke a cloud. Part of our latest collection, C I E L O.
Use
Care
Tu bolso está elaborado en tela polivinílica impermeable, resistente a los rayos UV y al moho. Para conservarlo en óptimas condiciones, sigue estas recomendaciones:
Limpia tu bolso periódicamente y trata las manchas lo antes posible para evitar que se vuelvan permanentes.
Utiliza un trapo húmedo de color claro, agua y jabón de pH neutro (por ejemplo, Frotex para muebles).
Deja secar naturalmente en un lugar ventilado, lejos de fuentes directas de calor.
No remojes el bolso ni utilices cepillos de cerdas gruesas, thinner, alcohol, detergentes, blanqueadores, ceras o aerosoles.
Evita el contacto con prendas nuevas teñidas con índigo, ya que pueden transferir color y causar manchas permanentes.
Nube Crossbody Bag
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How long will my order take to arrive?
We ship your order within 3 business days after payment is confirmed. Delivery then takes 1 to 3 business days for Medellín and surrounding areas, 2 to 4 business days for Bogotá, Cali, Bucaramanga, Barranquilla and Cartagena, and 5 to 7 business days for the rest of the country.
How much does shipping cost?
Shipping is free across Colombia on purchases of COP $250,000 or more. Below that amount, local shipping (Antioquia and the metropolitan area) costs COP $10,000 and national shipping COP $15,000. More details in Shipping terms.
Can I pay on delivery?
Yes. You can pay at home through the carrier's collection service.
How do I track my order?
Once your order ships, we will send you the tracking number and the portal to follow it. If you don't receive it within the stated time, contact us and we will check with the carrier.
How do I clean and care for my bag?
Wipe it with a light-colored damp cloth using water and pH-neutral soap, and air-dry it away from any heat source. Do not soak it, avoid stiff-bristle brushes, and do not use thinner, alcohol, bleach or synthetic detergents. Keep it away from new garments dyed with indigo, as they can stain it permanently. More in Tips & Care.
Can I exchange my bag for another one?
Yes, you can exchange your bag for another one within the first 30 days after your purchase.
Can I request a refund?
You have 5 business days after receiving your order to request a return. The product must be new, undamaged, with its original tags and packaging, and you must keep your purchase invoice. Return shipping is at your expense. See the details in Right of withdrawal.
Does it have a warranty?
Unless the Site specifically states otherwise for a product, the products sold there have a 90-day warranty. All products sold on this site have a Limited Quality Warranty.
Any other questions?
Call us at +57 300 625 1234 (Monday to Friday, 8 a.m. to 5 p.m.) or write to alejandra@labranzacostura.com.